msxml3.dll error The download of the specified resource has failed.

[Mur]

msxml3.dll error The download of the specified resource has failed.

I'm getting the above error in the return after the send.xml  in my ASP code.

It has worked for just about 3 weeks just fine and is running on 10 websites.

Just today it started showing this error when doing the look up.

It seems to be a URL error from what I understand.
Are we having problems with the follow URL today?

http://botscout.com/test/

This is the URL I got from the same codes. Has it changed?

Thanks

[Mur]

I should have added that I did test the URL:
http://botscout.com/test/?multi&name=Mur&mail=me@me.com&ip=6X.xxx.xxx.xxx&key=TEST

[MysteryFCM]

The URL has not changed, no.

Could you post a copy of the code you are using please?

[Mur]

Current:    

Set xml = Server.CreateObject("Microsoft.XMLHTTP")
    xml.Open "GET", "http://botscout.com/test/?multi&name=" & Username & "&mail=" & emailAddress & "&ip=" & ipAddress & "&key=" & strAPIKey, False
    xml.Send

Returns this error:
msxml3.dll error '800c0008'

The download of the specified resource has failed.


Tested:
Set xml = Server.CreateObject("MSXML2.ServerXMLHTTP")
    xml.Open "GET", "http://botscout.com/test/?multi&name=" & Username & "&mail=" & emailAddress & "&ip=" & ipAddress & "&key=" & strAPIKey, False
    xml.Send

Returns this message:
msxml3.dll error '80072efe' The connection with the server was terminated abnormally

[MysteryFCM]

Please try the following instead;

Code: [Select]

If IsObject(CreateObject("MSXML2.ServerXMLHTTP.6.0")) Then
  Set xml = Server.CreateObject("MSXML2.ServerXMLHTTP.6.0")
  ... rest of code
End If
If this also fails, please see the following;

http://support.microsoft.com/kb/289481/

[Mur]

Please try the following instead;

Code: [Select]

If IsObject(CreateObject("MSXML2.ServerXMLHTTP.6.0")) Then
  Set xml = Server.CreateObject("MSXML2.ServerXMLHTTP.6.0")
  ... rest of code
End If
If this also fails, please see the following;

http://support.microsoft.com/kb/289481/

Ok, I've just about reach the point of pulling the hairs off the back of the dog.

I setup a test page:

http://www.bayoushopping.org/testbotscout.asp

It has 4 total test connections and all are failing.

Test XML Format 1:
 Snippet:

Code: [Select]

Set xmlObj = Server.CreateObject("MSXML2.FreeThreadedDOMDocument")
xmlObj.async = False
xmlObj.setProperty "ServerHTTPRequest", True
xmlObj.Load("http://botscout.com/test/?multi&name=Mur&mail=Me@Me.com&ip=xxx.xxx.xxx.xxx&key=xyz&format=xml")

Test 2:
  Snippet:

Code: [Select]

Set Set xml = Server.CreateObject("MSXML2.ServerXMLHTTP")
    xml.Open "GET", "http://botscout.com/test/?multi&name=" & Username & "&mail=" & emailAddress & "&ip=" & ipAddress & "&key=" & strAPIKey, False
    xml.Send

Test 3:
  Snippet:

Code: [Select]

Set xml = Server.CreateObject("Microsoft.XMLHTTP")

     xml.Open "GET", "http://botscout.com/test/?multi&name=" & Username & "&mail=" & emailAddress & "&ip=" & ipAddress & "&key=" & strAPIKey, False
    xml.Send


Test 4:
  Snippet:

Code: [Select]

If IsObject(CreateObject("MSXML2.ServerXMLHTTP.6.0")) Then
  Set xml = Server.CreateObject("MSXML2.ServerXMLHTTP.6.0")
    xml.Open "GET", "http://botscout.com/test/?multi&name=" & Username & "&mail=" & emailAddress & "&ip=" & ipAddress & "&key=" & strAPIKey, False
    xml.Send
End If   

The page will show the errors found during the connection process.
It will take time to load because it has to toss an error for 4 scripts attempting to connect.

If you have any ideas of what could be causing this I sure would like to read about it.
I've had the code I created when I first requested a KEY working and made no changes at all to any of my sites.
This afternoon everything attempting to connect to BotScout stopped.

I do have other XML feeds that use the same methods I have included in the test.

[Mur]

I should have placed a smilie face after my line:
Ok, I've just about reach the point of pulling the hairs off the back of the dog.

That's just my humor when I'm debugging scripts. I have to make fun of the things that drive me nuts.

Just in case you might not have picked up on that. 

[MysteryFCM]

hehe I'd picked up on it

Sorry for taking so long, fell asleep 

I believe we may need to wait for Mike to respond to this one if it's not a client side issue.

[Mike]

I believe we may need to wait for Mike to respond to this one if it's not a client side issue.

It's a server side issue as near as I can determine, but not the BotScout server. We run a Linux server, so there's no reason that the system here would be referencing a Windows file.

My guess is your Windows host or server is having some sort of issue- the error 'msxml3.dll error 80072efe' seems to indicate something on the Windows server is the cause, but I've no idea what it might be. Possibly a firewall or outbound traffic issue, but I really don't know.

[MysteryFCM]

Figured as much

@Mur,
If you can, monitor the traffic from your server to see if the packets identify the cause.

[Mur]

hehe I'd picked up on it

Sorry for taking so long, fell asleep 

I believe we may need to wait for Mike to respond to this one if it's not a client side issue.

Sleep is good and I don't expect you all to fix my little issue for me I only look for ideas and hints.

Now that my service request came back from my hosting company with words like: "The issue is known..." and "This should be resolved..." ..

I have the feeling they updated something and it put things out of whack.

But it is interesting that all my feeds work from other sites but just can't connect directly to the botscout.com domain.

Do you all have a Static IP for testing?

[Mur]

Wait, I didn't mean to ask for the IP. (( Dang brain))

I'll be working with my host on this issue.
The msxml3.dll error 80072efe error is actually a dumb time-out error and it reports either the feed is down or the host disconnected or "I'm Microsoft and I work Part-Time".

Thanks for the feedback and I'll be working with my hosting provider. (Ugh)

At least now I have a great email notice error trap on that feed. When it doesn't work it at least emails the information to me for manual processing.

Thanks again all.

Have a good day!

[MysteryFCM]

Could you try changing the URL to the following (response text is the same);

http://verify.hosts-file.net/botscout.asp?name={NAME}&ip={IP}&email={MAIL}&key={KEY}

[Mur]

Could you try changing the URL to the following (response text is the same);

http://verify.hosts-file.net/botscout.asp?name={NAME}&ip={IP}&email={MAIL}&key={KEY}

Oh So Cool !!!
That works just fine:
From every type of connection failing to every test connection I have in my test page connected.

See for yourself ... (This will be removed later today)
http://www.bayoushopping.org/testbotscout.asp

I'll add the code to check for response header 200 on the first attempt then have it connect to the second connection.
Unless this is only for testing and shouldn't be setup as a secondary connection link.

[MysteryFCM]

It's only for testing. but I'll leave it active till your hosting co sorts the problem out for you.